Email/Reset User Password (Dashboard)

Administrator Help Topic

Resend Password  

The Administrator can re-send the “new user” email with the user’s password and instructions to install the application suite if they are a new user, a user with a new machine or need a reminder of their login credentials.

  1. In Admin >> Users check the box(es) next to the user(s) to whom you wish to send the email 
  1. In the Actions menu, choose Email Password

Reset Password

Users can reset their password – or request a password reset when they forget their password – by clicking the “Forgot password” link in the Dashboard login page.  This is not an Administrator function.